Customer Service CV Examples

Mike Kelley  CV writer since 1989.
Take advantage of his unrivalled CV writing experience. Telephone UK (0)191 2514000.

- Please see Customer Service CV examples below -

Mike Kelley, writing CVs for Customer Service Professionals since 1989

Is this similar to your Customer Service Profile? (more below)

CUSTOMER SERVICE MANAGER
Do you possess a number of significant achievements within customer services management? Do you have an excellent commercial approach to solving problems and optimising team potentials whilst pro-actively developing new business strategies and ideas?  Are you experienced in dealing with busy workloads within strict deadlines? Are you looking for next stage in career whilst continuing to make a significant contribution for a major player Do you enjoy challenging career, customer facing responsibilities? Then why isn't it written in your CV?

Download over 50 editable and targeted
Customer Service CV Templates

 

  • Download over 50 professionally written, fully worded, MS Word, customer service CV templates and examples.

  • These include, customer service, IT, Finance, Call Centre, Telecoms, Technical, Sales and many more career functions.

  • Also cover letter templates and interview follow-up letters.

  • These CVs are expertly worded and will give you lots of really good ideas regarding your own CV's targeting and content. They will significantly help you write your own professional looking CV and cover letter.

  • Once drafted you can email it to me for a free review.

 

> Download Customer Service CV Templates <

 

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About  Customer Service CV Examples, Templates and Formats.

 customer service cv
customer service cv example

> Download Customer Service CV Templates <

 

Are you an a Customer Service Professional needing the latest up-to-date CV format? The latest CV templates are bringing job searching to a new level within customer services and easily keeping job candidates up-to-date with self marketing techniques. You do not have to worry about presenting your career information on any another CV layout. Simply download and use the fully worded and targeted CV templates provided. This format is now widely recognised as one of the best to use. So if you intend to write your own CV, you will be able to easily expand on your customer service skills and any management abilities or other career functions. All your career information will be well presented, and targeted with a career objective statement, a key skills analysis and index and a list of professional qualifications and experience all on the required two pages. So there's no need to worry, I have done it for you. You can present your career information easily on the fully targeted Universal Customer Service CV templates

 

It's a sales thing! In sales, it is not the features that are bought , it is the benefits of the product offered. In job searching, the same applies. You may be the best Customer Service Advisor or Manager around, but this is not the only reason why you will be hired. It is because the skills you possess (features) make a contribution (benefit), for your employer. The "benefits" you deliver are the reason you are employed. Focus on your achievements when writing your Customer Service CV, you should ask yourself the question '"who benefited from my work and how'?" You CV can become "benefit laden". This will also help you at interviews.

 

I personally, highly recommend downloading these CV Templates: they are up-to-date, modern CVs and include IT, Finance, Call Centre, Telecoms, Technical, Sales Administration to name a few. You will create the best possible impression on your potential employers with this CV format, communicating your skills, responsibilities and achievements in a targeted well presented manner. Simply download the fully worded and targeted, editable  MS Word CV templates.

 

For a Professionally Written Customer Service CV, you can complete my CV questionnaire or email me your existing Curriculum Vitae for free advice. I  assure you the highest quality CV writing service. Mike Kelley.


Please see another Customer Service example below. Don't  forget your CV templates will significantly help with writing your own CV and cover letter.

 

CV (here's another customer service CV example)
Name,Address, Contact Details:
CALL CENTRE - CUSTOMER SERVICE MANAGEMENT

Possessing a number of significant achievements within customer services management. Excellent commercial approach to solving problems and optimizing team potentials whilst pro-actively developing new business strategies and ideas. Now looking for next stage in career whilst continuing to make a significant contribution for a major player in the North East of England.

Areas of Expertise
  • Customer Service

  • Strategic Planning

  • Retail Sales

  • Staff Training

  • Leadership

  • Maximizing Sales

  • Change Management

  • Problem Solving

  • Financial and Budget Control

  • Meeting Strict Deadlines

  • Sales Initiatives

  • Computer Literacy

  • Migrations

  • Writing Reports

  • Quality Assurance

Education and Professional Development

  FPC1                            Financial Planning Certificate

  Certificate                    Overseer (Internal Qualification)

  Courses                        Account and people management, leading and training for success.

Professional Experience and Significant Achievements

CUSTOMER SERVICE MANAGER (2008 - Present)

Prudential Financial Services:

  • Responsible for the Administration and Call Team (total 27 staff). Communicating with Independent Financial Advisors and directly with Customers. Annuity quotations, dealing with new business applications, assignments on strategy and implementation, design and developments of new services, post merger and realignment.

  • Dealt with IFA Top 10 Accounts and new business migrations, Visiting top accounts around the country.

  • Helped maintain the market lead, and assisted in the commissioning of a new administration system, known as Unified Annuity Payment System (UAPS).

  • Providing an improved user-friendliness, customer service, productivity and financial reporting.

  • Generated nearly 300,000 sales and maximising sales opportunities with every form of customer interaction.

  • Developed existing customers' accounts after identifying "at risk" renewals.

  • Ensured all team and personal targets were met and exceeded on personal loan and income protection insurance policies (500-6000).

  • Consistently achieved specialty insurance penetration target by 70%

  • Trained several sales teams on new products as part of new business sector campaign.

  •  Instrumental in building branch team - coached, led and maximized call efficiencies and performance.

CUSTOMER SERVICE AND MIGRATION MANAGER (2004-08)

Company name:

  • Cleaned and updated "deficient" data prior to migration. 

  • Gained the full benefit of the replacement system, by migrating all the 500,000+ annuities from the two legacy mainframe systems.

  • Planned training requirements.

  • Merged duplicate client records that improved administration and reporting whilst achieving minimal impact on business during the transition period.


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Assuring you the Highest Quality, Curriculum Vitae (CV) Writing Services"
by Michael Kelley at First Impressions.

 

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