I.T. CV Example
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| IT Systems Network Engineer - Customer Support | |||||
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| Areas of Expertise | |||||
| • Technical Support | • Network Administration | • Trouble shooting | |||
| • WANs & LANs | • Team building - leadership | • Problem solving | |||
| • Active Directory | • Real time systems | • Security | |||
| • Various Applications | • TPM Project Management | • Disaster Recovery | |||
| Education | |||||
| MCSE | Certified Systems Engineer |
2000 |
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| IBM AS400 | Trained for New Users. |
1999 |
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| LLB (Hons) | (2:2) Law Degree |
1995 |
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| Professional Experience and Significant Achievements | |||||
| Network Support Technician | 2000 - Present | ||||
| University of Cambridge Desktop and Network Support Technician. | |||||
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Accomplished in setting and meeting deadlines, planning and developing methods
for computerizing a range of business tasks. |
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| • Providing support of IT hardware, software and networks. | |||||
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Trouble shooting, administration and
support of Windows 2000 Server and MS Exchange on Dell hardware at all levels. |
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| • First, second and third line support. | |||||
| • Optimum trouble shooting and problem solving abilities developed. | |||||
| • Managing the email system and ensuring the appropriate level of anti-virus protection. | |||||
| Research and Investigative Work | |||||
| • Project Team Member implementing a Windows 2003 Active Directory Structure. | |||||
| • Assisted in the building of a Windows 2000 Domain with RAID 5 Servers. | |||||
| • Secure remote access network connection using PC anywhere. | |||||
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