I.T. CV Example
(Information Technology Curriculum Vitae)
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Information Technology CV.  
   
IT Systems Network Engineer - Customer Support  

Possessing developed skills that have been gained through establishing and developing full IT projects, networks and infrastructures from initial conception to completion. Experience covers customer liaison, design, testing to successful implementation within budget, scope, timescales and process limitations. Extensive LAN, WAN, Hardware, Software experience. Working cross-functionally within a customer focused, multi-site environment, maintaining the delivery of IT services and technology projects. Up-to-date on IT developments.

  
  Areas of Expertise    
     
    •  Technical Support       •  Network Administration    •  Trouble shooting
    •  WANs & LANs       •  Team building - leadership    •  Problem solving
    •  Active Directory       •  Real time systems    •  Security
    •  Various Applications       •  TPM Project Management    •  Disaster Recovery
 
Education  
     
      MCSE Certified Systems Engineer

2000

  
      IBM AS400 Trained for New Users.

1999

  
      LLB (Hons) (2:2) Law Degree

1995

  
       
Professional Experience and Significant Achievements  
       
     Network Support Technician         2000 - Present  
     University of Cambridge Desktop and Network Support Technician.  
     

The Organization comprises of different operating systems including Windows 2000 Serversw, NT4 Servers  Novell Netware Servers.  I determine the exact nature of problems (1st to 3rd line support). Providing for end-users and support to over 1500 users based in 5 locations. Providing expedient error corrections and solutions whilst working on projects in a variety of support and development roles.
•   Accomplished in setting and meeting deadlines, planning and developing methods for
    computerizing a range of business tasks.
•   Providing support of IT hardware, software and networks.
•   Trouble shooting, administration and support of Windows 2000 Server and MS
     Exchange on Dell hardware at all levels.
•   First, second and third line support.
•   Optimum trouble shooting and problem solving abilities developed.
•   Managing the email system and ensuring the appropriate level of anti-virus protection.
 
     Research and Investigative Work
•   Project Team Member implementing a Windows 2003 Active Directory Structure.
•   Assisted in the building of a Windows 2000 Domain with RAID 5 Servers. 
•   Secure remote access network connection using PC anywhere.
 
 

 
 



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