CLUSTER (SALES AND BRANCH) MANAGER

•  Sales and Marketing - Product Development - Retail Banking •

A proven track record and over 20 years experience, building, leading and motivating teams. Most recently as a Cluster Manager delivering outstanding results in a sales environment. Expert in managing the performance and development of individuals. Also possessing a strong background of commercial and financial expertise of the broader retail banking environment and a thorough understanding of the overall strategic objectives. Now looking to make a continued significant contribution for a company that offers a high OTE and an opportunity for career development within a similar sales environment that rewards on merit and hard work.

Areas of Expertise
  • Sales Strategy
  • Marketing Strategy
  • Strategic Planning
  • Building Customer Relationships
  • Maximizing Efficiencies
  • Business Development Planning
  • Shariah Compliant Products
  • Sales Campaigns
  • Budgeting
  • Reducing Costs
  • Business Analysis
  • Lending Analysis
  • Leadership
  • Risk Management
  • Quality Assurance
Professional Experience and Significant Achievements
Saudi Hollandi Bank (2004 - Current date)

Saudi Hollandi Bank, was the first operating bank in the Kingdom of Saudi Arabia, (founded in 1926) and offers a comprehensive range of financial solutions (both Islamic & conventional) tailored to fit our customers’ needs: Preferred banking services, Wealth Management (through our investment arm Saudi Hollandi Capital), Personal Finance, Home Finance, Credit Cards, Telephone Banking, Personal E-Banking.

  • Handling main branch responsibilities, leading 4 other branches, P&L, and the Western Area Training Center. Delivering outstanding customer experience, through effective business and people leadership.
  • As Marketing Manager promoted and led a program called “Get Cash & Meal from our ATMs” with our Joint Venture Partner “KFC” which generated a huge profit.
  • As an effective ambassador for the brand with key influencers in the local business community, delivering branch performance across all areas of service, control, people and income.
  • Optimized the customer experience in all branches across the cluster, through the establishment and development of customer focused teams.
  • Developed and delivered a cluster level business development plan.
  • Facilitated individuals' personal and career development.
  • Established and maintained clear, effective communication channels that enhanced employee engagement. * Set up Branches Strategies and Plans, and closely managed the
    budget and maximized operational efficiencies. * Implemented the “preferred banking” program that provides an unsurpassed level of service and attention to detail,
    transforming routine banking into a whole new art form. * Instrumental in promoting company as a leading brand within the local business community.
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