IT Busines Analyst CV service

I.T. PROJECT MANAGER AND BUSINESS ANALYST

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Are you a result orientated Project Manager and Business Analyst with a wealth of experience delivering of large scale ICT and business transformation projects, and technical and modernisation projects across a variety of technologies, services and applications within the Public and Private Sector for high profile organisations. are you looking looking to make a continued significant contribution for a company that offers a similar challenging Business Analyst / Project Management appointment. > Advertise your CV here

Areas of Expertise

Project Management (PRINCE2)
Change Management
Process Improvement Workshops
Case, Object Oriented Designs
Identifying Training Needs

Process Mapping
Data & Volumetric Analysis
Budgeting / Reducing Costs
Business Case Production
CRM / Customer Journey Mapping

Business Transformation
Risk Management/ SWOT
Contracts Management
GAP and RACI Analysis
Presentations

Professional Development

    PRINCE2                          Project in Controlled Environments
    MCP                                Microsoft Certified Professional, Oxford Computer College (1999).
    Other notable courses:      Please download my CV below.

Professional Experience and Significant Achievements

IT BUSINESS ANALYST(2009 - Present)

Name of company, (date from-Present):

Managed a large business transformation project that included the implementation of a integrated CRM solution.
Produced a Requirements Catalogue that formed part of the tender specification for a CRM solutions.
Analysed transformational opportunities such as seeking a buy-in from the business.
Analysed the selection of a new software vendor and presented results to the Project Board.
Identified and mapped improvements in service delivery and conducted Customer Journey analysis.
Prepared functional specifications for system interfaces and documented the data flows and data requirements
Led a team that managed data cleansing, system configuration, testing and training on the new IT systems.
Developed and presented project updates, and delivery scope presentations.
Developed efficient service improvements to customers that supported a new target operating model.
Supported training and go-live activities, organised and ran workshops and first line support.

IT SERVICE DEVELOPMENT TEAM LEADER (2005-2009)

Name of Company:

Provided project management and business analysis services .
Developed a new set of Service Plans for the Service Development Team in line with the Directorate Plan.
Designed, implemented and promoted a new structure for the Service Development Team.
Developed business case, and initiated a project for a new Supported Employment System (Learning Disabilities Team).

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I.T. PROJECT MANAGER AND BUSINESS ANALYST

• You found this so will recruiters - you can display your CV here only £30 GBP p.a.•