CV. Paul Newman (Sales Manager)

An accomplished, well networked, sales professional possessing impressive direct sales, key account management and business development abilities with a proven track record of success in both retail and field sales (in sectors include kitchen & bathrooms, technology and automotive components). Confident, adaptable and tenacious in demanding situations. Skilled in creating opportunities, expanding portfolios and developing new and existing business.  

Hydro Cleansing (Liquid Waste Removal & Drain Cleaning & Unblocking)
• Pro-actively and reactively selling profitable new business in central London to meet set targets
• Identifying potential customers by market segment
• Managing a sales territory and prospect lists for business opportunities.
• Achieving and exceeded quarterly / annual new business targets
• Primary interface between Hydro Cleansing and their target customers
• Preparing accurate proposals and documentation to meet specific client requirements
• Liaising with internal colleagues to manage, build, and develop client relationships
  

COMMERCIAL BUSINESS MANAGER (May 2012 - Mar 2013 )

Citroën Dealership, Bromley
•  Undertook comprehensive training at Citroen UK
•  Sold ground-up, identified, cold called, met and advised new customers and closed sales
• Implemented the methodologies learned in training and exceeded target KPIs that also affected new strategies in-line with Citroen UK’s direct marketing campaigns
• Achieved 120% of targets in last three quarters
• Customer Satisfaction (CSI): built trust, exceeded customers’ satisfaction expectations and where there was a manufacturer’s score, exceeded their national average. Ensured continued satisfaction by maintaining an after-sales and effective follow-up services
• Data Quality & FSA Compliance: In-line with Group strategy and always adhering to the Company`s FSA obligations
• Organised promotional events and direct marketing campaigns for local businesses
• Initiated a Quality Assurance “Quest for Excellence” programme. .
  

SALES AND CUSTOMER RELATIONS MANAGER (2011-Mar 2012)

DynoRod Plumbing & Drains, (a franchise providing support for customers of British Gas’ service contracts):
• Developed new marketing and sales strategies.
• Worked closely at senior level to support other future strategic plans.
• Trained a team of 24 tradesmen that improved and extended customer services.
• Identified, developed and met customers’ requirements after searching and analysing service records.
• Developed the team to recognise sales opportunities.
• Built a portfolio of suitable plumbing products that complemented service delivery.
• Developed a reporting framework and Key Performance Indicators (KPIs) to track results.
• Solicited feedback from customers to gauge reactions to new products and services.

SALES MANAGER (OWNER)  (2008 - 2011)

Blue Home Improvements, Bromley, (Retail. Design and installation service of kitchens and bathrooms):
• Built the business and set up a network of new trade contacts that promoted the company’s services locally and nationally.
• Worked closely with team of 12 full time fitters.
• Travelled throughout the South East region, making presentations to stores and dealerships.
• Established an extensive network of satisfied customers leading to repeat business.
• Built the reputation of the company as a leading provider of reliable and cost effective goods and services.
• Used customer feedback to support on-going development of product portfolio.
• Significantly increased profitability and the customer base.

SALES MANAGER (2000 - 2008)

Torque Systems, Crawley, (a new start-up company specialising in premier car audio equipment distributed via a small retail store and a UK-wide dealership network):
• Established and developed the business to profitability.
• Recruited and built a team of up to 9 staff including a dedicated sales team.
• Developed a network of industry contacts in the UK, Europe and US.
• Built the business to significant profitability within the first 18 months of trading.
• Constantly researched new products to maintain position as a market leader in the industry.
• Won awards as ‘Best Supplier’ and ‘International Best Distributor’.

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