Your statutory consumer rights apply !

www.bbc.co.uk/watchdog/guides_to/goodsandservices/

www.tradingstandards.gov.uk/

Also, unlike other CV services I do not have a webpage dedicated to "glowing testimonials", let's be real. Instead, I encourage my customers to write any complaints to this third party website. 

No surprise here: nil  recorded >>http://www.complaints.com

On payment of the FULL price, I GUARANTEE your quality CV package: as a demonstration of my commitment to the provision a quality service, a full refund is available before the draft is compiled, and  at the final package stage if you are unsatisfied in any way. Discounted refunds are available (to be determined by my own discretion) after the draft copy stage, if the final package has not been completed.

Mike Kelley.

Copyright

First Impressions (cv-service.org) is copyright protected "First Impressions". Any use, reuse, redistribution and/or modification of said content maybe a violation of U.S. and International copyright laws.

Liability
First Impressions is not liable in any way for actions of the users of our services.

First Impressions reserves the right at all times to prohibit activities that damage its commercial reputation and goodwill. First Impressions reserves the right to add, delete, or modify any provision of this Policy at any time without notice. We will be the sole arbiters as to what constitutes a violation of any of these provisions.

Spamming
Sending unsolicited mail messages, including, without limitation, commercial advertising and informational announcements, is expressly prohibited.