•  Sales and Marketing - Product Development - Retail Banking •

A proven record and over twenty years experience, building, leading and motivating teams. Most recently as a Cluster Manager delivering outstanding sales results. Expert in managing the performance and development of individuals. Also possessing a strong background of commercial and financial expertise from the broader retail banking environment with a thorough understanding of overall strategic objectives. Now looking to make a continued significant contribution for a company that offers high OTE within a similar sales environment that rewards on merit and hard work.

Areas of Expertise
  • Sales Strategy
  • Marketing Strategy
  • Strategic Planning
  • Building Customer Relationships
  • Maximizing Efficiencies
  • Business Development Planning
  • Shariah Compliant Products
  • Sales Campaigns
  • Budgeting
  • Reducing Costs
  • Business Analysis
  • Lending Analysis
  • Leadership
  • Risk Management
  • Quality Assurance
Professional Experience and Significant Achievements
Saudi Hollandi Bank (2004 - Current date)

Saudi Hollandi Bank, was the first operating bank in the Kingdom of Saudi Arabia, and offers a comprehensive range of financial solutions (both Islamic & conventional) tailored to fit customers’ needs: Preferred banking services, Wealth Management Personal Finance, Home Finance, Credit Cards, Telephone Banking, Personal E-Banking.

  • Handling main branch responsibilities, (leading 4 other branches), P&L and the Western Area Training Center.
  • Delivering outstanding customer experience, through business and people leadership.
  • As the Marketing Manager, promoted and led a program called “Get Cash & Meal from our ATMs” with our Joint Venture Partner “KFC” which generated a huge profit.
  • As an effective ambassador for the brand with key influencers in the local business community, delivered branch performance across all areas of service, control, people and income.
  • Optimized the customer experience in all branches across the cluster, through the establishment and development of customer focused teams.
  • Developed and delivered a cluster level business development plan.
  • Facilitated personal and career development for individuals.
  • Established and maintained clear communication channels that enhanced employee engagement.
  • Set up Branch Strategies and Plans and closely managed the budget and maximized operational efficiencies.
  • Implemented the “preferred banking” program that provides an unsurpassed level of service and attention to detail, transforming routine banking into a whole new form.
  • Promoted the company as a leading brand within the local business community.
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